Shipping Information
We work hard to ensure every order is carefully prepared and delivered as quickly and safely as possible. Below you'll find everything you need to know about our shipping process.
Processing Time
All orders are carefully prepared before shipment.
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Processing Time: 1–3 business days
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Orders are processed Monday through Friday, excluding public holidays.
Once your order has been shipped, you will receive a confirmation email with your tracking number.
Shipping Methods
Economy Shipping
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Estimated delivery: 12–15 business days
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Fully tracked shipping
Standard Shipping
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Estimated delivery: 7–15 business days
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Fully tracked shipping
Please note that delivery times are estimates and may vary depending on your destination, customs processing, weather conditions, or local courier services.
Order Tracking
Every shipment includes a tracking number.
Once your order has been dispatched, you'll receive a shipping confirmation with tracking information. You can also visit our Track Your Order page at any time to check the latest shipping status.
Customs & Duties
International orders may be subject to customs duties, taxes, or import fees depending on your country's regulations.
These charges are determined by your local customs authority and are the responsibility of the customer.
Please note that any duties, taxes, and customs fees paid are non-refundable.
Shipping Delays
While we do our best to deliver every order on time, occasional delays may occur due to customs inspections, severe weather, peak holiday seasons, or unforeseen courier issues.
We appreciate your patience and understanding should these situations arise.
Need Assistance?
If you have any questions regarding shipping, delivery, or your order status, please visit our FAQs, Track Your Order, or Contact Us page for further assistance.
Thank you for shopping with Shine Riva.